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How to Connect Bombbomb to Real Geeks

Connect BombBomb to automatically sync leads and send personalized video  messages from your CRM

You can connect BombBomb to the Real Geeks Lead Manager to send video messages straight to your leads. Once integrated, you’ll be able to see when a lead opens your email or watches your video, and all engagement will be logged in the lead’s activity history.

Need to Know

  • Real Geeks offers it's own video message service for free. Learn more about this feature as an option to reduce expenses.

  • New leads automatically sync their contact details to BombBomb after they are assigned to an agent

  • The integration requires your BombBomb API key

Table of Contents


How to Connect BombBomb to Real Geeks

Follow these steps to connect your BombBomb account to Real Geeks.

  1. Go to leadrouter.realgeeks.com/outgoing and select your website

  2. Locate BombBomb in the list of destinations and click Connect

    bombbomb-integration-connect

  3. Enter your BombBomb API Key

  4. Optional - In the Users menu, Select an agent to assign these leads to. Only the leads that have been assigned to the designated agent will be sent to BombBomb. 

    bombbomb-integration-user

  5. Use the Assignment menu to select if the leads should be assigned to an agent before being sent to BombBomb. 

    bombbomb-integration-assignment

  6. Click Save

Once saved, your BombBomb account is connected. You can now send BombBomb video messages from lead profiles in Real Geeks, and new lead contact information will sync into BombBomb automatically.

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How Lead Sync Works

After BombBomb is connected, new leads will automatically sync to BombBomb when they are assigned to an agent in your Real Geeks CRM.

The following information will be imported into BombBomb:

  • First name

  • Last name

  • Phone number

  • Email address

Leads are also organized into BombBomb lists based on their lead source.

Example:

  • Leads generated from a property search on your website will be added to a list called "RG Website Property Search"

This makes it easier to segment your contacts and send targeted video emails.

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Importing Existing Leads into BombBomb

If you already have leads stored in your Real Geeks CRM, they will not automatically sync to BombBomb.

To add these contacts to BombBomb:

  1. Export your leads from the Real Geeks CRM

  2. Log in to your BombBomb account

  3. Upload the exported file as contacts in BombBomb

This ensures your contacts exist in both platforms so you can send BombBomb video emails to them.

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Sending BombBomb Videos from the Lead Manager

Once BombBomb is integrated, you will see a BombBomb option on each lead profile inside the Real Geeks Lead Manager.

To send a video message:

  1. Open the lead profile

  2. Click the More button

    gvl-more-button

  3. Click Send BombBomb

  4. Click the Record button to create your video

  5. Click Send

All video emails sent through BombBomb are stored in your BombBomb account under the Emails tab.

BombBomb also provides engagement tracking so you can see how leads interact with your videos.

You can track:

  • When a lead opens the email

  • When a lead watches the video

  • If a lead unsubscribes from BombBomb emails

Unsubscribing from BombBomb emails does not affect Real Geeks property update emails.

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Frequently Asked Questions

  • Do I need BombBomb to send video messages?
    No. Real Geeks includes a built‑in video messaging tool that allows you to record and send videos directly from the CRM.

  • When do leads sync to BombBomb?
    Leads sync to BombBomb automatically after they are assigned to an agent in your Real Geeks CRM.

  • Will my existing leads automatically appear in BombBomb?
    No. Existing leads must be exported from the Real Geeks CRM and imported into BombBomb manually.

  • Can I see when a lead watches my video?
    Yes, but only in your BombBomb account. BombBomb tracks email opens, video views, and unsubscribes.

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