How to Integrate BombBomb with Real Geeks

You can integrate BombBomb with Real Geeks Lead Manager to send video emails directly to your leads. This integration allows you to track when a lead opens an email or watches a video, with all activity recorded in the lead’s history.

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Prerequisites

Before setting up the BombBomb integration, make sure you have the following:

• A BombBomb account (Free trial or paid plan).
• Your BombBomb API Key, which is required to connect Real Geeks to BombBomb.

  • To find your API Key:

    1. Log into your BombBomb account.

    2. Hover over your account name in the upper right corner.

    3. Click Integrations to find your API Key.
       

    4. Click Copy underneath the API Key
       

• Admin access to your Real Geeks Lead Manager to configure integrations.

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How to Integrate BombBomb with Real Geeks

1.Go to https://leadrouter.realgeeks.com/.

2.Click Configure Destinations, then select your site.

3.Locate BombBomb in the list of destinations and click Connect.

4.Enter your BombBomb API Key (see below for how to find it).

5.Check the Active box and click Save.

Once connected, you will see a BombBomb widget on each lead’s page in your Lead Manager. From here, you can record and send video emails directly to your leads.

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Importing Leads into BombBomb

Once BombBomb is connected, new leads will automatically sync as contacts in BombBomb after they are assigned to an agent.

The following lead details will be imported:

• First Name
• Last Name
• Phone Number
• Email Address

Leads will also be added to a BombBomb list based on their source. For example, leads from a property search on your website will be added to a list called “RG Website Property Search.”

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Managing Existing Leads

If you have existing leads in Real Geeks, you can manually import them into BombBomb. Leads can be exported from your Real Geeks CRM and Uploaded in Bombomb to ensure contacts exist in both platforms and can have bombbomb messages delivered to them.

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Using BombBomb from the Lead Manager

Once integrated, a BombBomb widget will appear on each lead’s page.

To send a video email:

1. Click Send BombBomb.
2. Click Record and create your video.
3. Edit the email subject and content as needed.
4. Click Send.

All emails sent through BombBomb are saved in your BombBomb account under the Emails tab in the CRM. 

You can track:

• When a lead opens the email.
• When a lead watches the video.
• If a lead unsubscribes from BombBomb emails (this does not affect Real Geeks property updates).

 

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FAQs

 

Is BombBomb connected to one user or all users?

 

Currently, the integration is for a single BombBomb account per Lead Manager. This means that all users sending videos through the integration will be using the same BombBomb account.

 

Will lead updates sync between Real Geeks and BombBomb?

 

No, updates made in Real Geeks will not automatically update in BombBomb and vice versa.

 

Why can’t I send emails during my BombBomb trial?

 

During the BombBomb free trial, you can only email up to 50 contacts. To send emails to additional leads, you’ll need a paid BombBomb plan.

 

Will changes in BombBomb affect my leads in Real Geeks?

 

No, updates to contact details in BombBomb do not sync back to Real Geeks.

 

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