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      2. CRM
      3. Communication

      Connect your AOL or Yahoo Email to Real Geeks

      Overview

      While some of the more popular email services, such as Microsoft and Google, make it simple to connect your email to services like Real Geeks, Yahoo and AOL have more strict security measures to integrate with outside tools. 

      This method should be used if you currently have 2-factor authentication on your AOL or Yahoo Email.

      Yahoo

      Update from Yahoo Regarding App Passwords

      Due to some recent changes designed to improve the safety of our platforms and member privacy, we’ve made the process to create App Specific Passwords more secure. This can result in some difficulty when trying to set up an ASP from a new device.

      Please ensure that you try creating an app password without using an Incognito browser and use a browser where you have signed into that account in the past, for at least a couple of days.

      If this is not successful, there may not be a workaround; as we don't know if or when this feature will be available, we encourage you to use Webmail or the Yahoo Mail app to access your email.

      Create a Password for Third Parties

      1. Sign in to your Yahoo Account Security page
      2. Click Generate app password or Generate and manage app passwords.
      3. Enter your app's name in the text field. We recommend naming this Real Geeks
      4. Click Generate password.
      5. Follow the instructions below the app password.
      6. Click Done.
      7. Copy the Generated Password


      Connect to Real Geeks

      1. Go to the Real Geeks Email Integration page 
      2. Click Setup Now
      3. Select Other SMTP
      4. Enter your Yahoo Email Address and the Generated Password, then click Save


      AOL

      To link your AOL email address to the Real Geeks CRM, you'll need to create a unique password specifically for third-party access. Follow the instructions below to do this:

      Create a Password for Third Parties

      1. Sign in to your AOL Account Security page
      2. Click Generate app password or Generate and manage app passwords.
      3. Enter your app's name in the text field. We recommend naming this Real Geeks
      4. Click Generate password.
      5. Follow the instructions below the password.
      6. Click Done.
      7. Copy the Generated Password


      Connect to Real Geeks

      1. Go to the Real Geeks Email Integration page 
      2. Click Setup Now
      3. Select Other SMTP
      4. Enter your AOL Email Address and the Generated Password, then click Save

      SMTP Address

      The SMTP Address must be smtp.aol.com