Before Launching The Site
Please avoid making these changes overnight or over the weekend, as our support team will not be available to finalize the changes. Contact Support once you have completed the changes below.
FIRST, are you approved?
Check your status here. You must have approval from your MLS before your site can launch.
If you have submitted all required documents, please contact support and we will check on the status of your approval. If you experience any delays with the approval process, please contact your MLS regarding the status of approval.
SECOND, are you using a domain name email address?
If so, your email will go down if you do not contact us.
Contact Support if you will be using email through the domain name we are hosting. For example, if your site with RealGeeks is yourdomain.com and your email address is email@example.com, you will need to contact us to set up your MX records.
Launching The Site
There are three steps required to launch your site:
1. Purchase a Domain Name
You will need to purchase a domain name from a domain registrar (ie. GoDaddy, Google Domains, etc). Your domain name will be the dedicated address users type into their browser URL bar to get to your website. For example, the Real Geeks website domain name is realgeeks.com.
2. Change Your Name Servers
To launch your website you will need to access your domain registrar and change your domain's name servers to reflect all four of the Real Geeks name servers below. Please contact your domain registrar for specific instructions.
Real Geeks Name Servers:
Guides for Common Domain Registrars:
3. Contact Support
Once you have updated your nameservers, you will need to contact support so we can make the necessary changes on our end to push your site live.
These changes may take up to 24 hours to propagate. This is something we have no control over. If your site isn't live 24 hours after you have changed the nameservers, please reach out to support.
Once your site is live, all administrative users should access your site backend from yourdomain.com/admin. You may still have access to your development site, yourdomain.realgeeks.com, however, you should discontinue its use as the development site will eventually be taken down as part of routine clean-up.
- RG does not currently support DNSSEC, so please disable this in your registrar account, once you have to change the Name Servers.
What Are MX Records?
MX stands for mail exchanger. MX records specify the mail server that will receive and send emails through your domain.
This record is required to be set up if you wish to continue receiving emails at your domain. Generally, we can copy the records from your previous name servers but only before you've made the switch. Contact your Email Provider to learn how to obtain this information.
If you do not currently receive email at the domain but you would like to, we recommend you Set Up Google Apps.