Opt-Out types

Follow

 

“Notification” Opt Out:  

This occurs when the lead clicks the Opt-Out link at the bottom of a property update email, market report emailor the initial signup email

optout_notifications.png

  • Opts out of property update emails
  • Opts out of market report emails
  • Opts out of ALL drip campaigns
  • Opts out of ALL Eblasts

The Opt-In message/alert on the lead will read "Opted out of property contact."

notification_opt-in.png 

Opting out of both Notification and Contact will give the alert:

"Opted out of all contact. Opt back in for: [Agent] or [Property]

Agent_Property_Opt-In.png

 

“Contact” Opt Out:  

This occurs when you click the Opt Out message from an email sent directly from an agent in the CRM.

optout_contact.png

  • Agents will no longer be able to contact them from the CRM unless the lead is Opted In
  • Opts out of ALL drip campaigns
  • Opts out of ALL Eblasts

 The Opt-In message/alert on the lead will read "Opted out of agent contact"

contact_Opt-In.png

Opting out of both Notification and Contact will give the alert:

"Opted out of all contact. Opt back in for: [Agent] or [Property]

 

Agent_Property_Opt-In-1.png 

Drip Opt-Out:  

This occurs when a lead clicks the link at the bottom of a Drip email

  • Opt out from ALL Drip Campaigns
  • This will also prevent them from receiving ALL Eblasts

optout_drip.png

 

 

EBlast Opt-Out:  

This occurs when the lead click the link at the bottom of an Eblast email.

  • Opt Out from ALL future EBlasts
  • This will also unsubscribe from ALL Drip campaigns

optout_eblast.png

 

 

Texting Opt-Out

This occurs by clicking the "Opt Out Lead" button in the Text window on the lead's page.

Screen_Shot_2018-02-26_at_11.04.50_AM.png

An activity will be created, "Opted out texting: flase > true"

Screen_Shot_2018-02-26_at_11.05.08_AM.png

 

The opt-in message appears in the Text window on the lead's page.  "Lead opted out of receiving text message."

Screen_Shot_2018-02-26_at_11.04.59_AM.png

 

  • leads can no longer receive texts from the Texting Tool.
  • Drip workflows with SMS steps should be put on hiatus when reaching the step.  NEEDS VERIFICATION.
Was this article helpful?
0 out of 0 found this helpful