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Best Practices |
Download Our Lead Import Template |
Best Practices
The following is a list of some of the "best practices" put together by Real Geeks experts that developed methods for ensuring you get all of your leads entered into the system right away.
Download the Lead Template
The Real Geeks Lead Import template can be used as an outline to see what information Real Geeks will accept. Many agents will copy/paste the information from their own lead files into the Real Geeks template to make sure that they can get all of their data added to Real Geeks to be used on a frequent basis. This can actually be found at the bottom of this page! Just CLICK HERE
No Immediate Match?
There are times where Real Geeks will not use the same term or even offer a field provided by other services. If you do not find a suitable match for your column of lead data, then you can keep your data temporarily (or permanently) in your lead's Important Notes
How it should appear when importing |
How the information will show up when uploaded
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Rejected Leads and How to Handle Them
After performing the lead import, you have an opportunity to review what leads were successfully uploaded to your Real Geeks CRM, but you can also see the leads that were unable to be uploaded for a variety of reasons...
View the Results
You can fix the reasons a lead may be rejected by selecting the Results button in the lead import confirmation screen.
This allows you to see a list of the leads that were rejected, along with a clear message that explains WHY the lead was rejected so you can quickly and easily resolve the issue and upload those leads!
Lead Import Rejection and How to Resolve:
A Lead with That Email Already Exists |
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Phone is too short (minimum is 8 characters) |
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User 'X' with role 'Agent' not found |
THIS ONLY OCCURS WHEN YOU HAVE A COLUMN FOR ASSIGNED AGENTS IN YOUR LEAD FILE |
Please enter a valid Email. |
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Full Leads and Partial Leads
After importing your leads, your leads are separated into two selectable groups:
- Full Leads
- a lead that was imported with their First and Last Name, Email Address and Phone Number in the Real Geeks system
- Partial Leads
- Lead missing at least one of the key pieces of information: First and Last Name, Email Address or Phone Number
Both lead types are accessible to communicate with in your Real Geeks CRM: To get started communicating with your leads, please CLICK HERE.
Lead Import Template File - Download
Download the Real Geeks Lead Import Template attachment located below this article to begin transitioning leads from your old database system to the Real Geeks CRM/Lead Manager.
You can copy the data from your old lead information and paste it into the corresponding field in the Real Geeks import file.
Within just a few minutes, you can have your ENTIRE database uploaded to the Real Geeks platform. This gives your contacts full access to use your website for their real estate searching needs.