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Connect LoneWolf (LionDesk) to Your Real Geeks CRM

Connect Real Geeks with LionDesk to sync leads and website activity automatically

Admin Feature

This integration supports only one account and should be completed by the Site Owner/Admin.

Real Geeks integrates with Lonewolf so leads captured through your Real Geeks website can automatically appear inside your Lonewolf account. This connection helps you keep contact information and website activity synced between both systems so you can manage communication and follow up using Lonewolf while still benefiting from the lead capture and tracking tools in your Real Geeks platform.

Need to Know

  • The Lonewolf connection sends leads from your Real Geeks website to Lonewolf

  • Leads will still appear and remain active in your Real Geeks CRM

  • Website activity such as searches and favorites can be viewed inside Lonewolf

  • You must obtain your Lonewolf API key before connecting the systems

Table of Contents

Setup Prerequisites

Before connecting Real Geeks and Lonewolf, you will need your Lonewolf API key.

To find your Lonewolf API key:

  1. Go to accounts.liondesk.com/signin and log into your account

  2. Click Settings

  3. Select 3rd Party Integrations

  4. Locate Real Geeks under 3rd Party API Keys

  5. Click Enable

  6. Copy the generated API key

You will use this key when connecting Lonewolf through Lead Router.

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Connect Real Geeks to Lonewolf

Once you have your Lonewolf API key, you can connect Lonewolf to your Real Geeks system.

  1. Go to leadrouter.realgeeks.com

  2. Click Configure Destinations

  3. Select your website

  4. Locate Lonewolf in the destination list and click Connect

  5. Paste your Lonewolf API key

  6. Make sure Active is checked

  7. Click Save

Your Real Geeks website is now connected to Lonewolf.

Leads will continue to appear in your Real Geeks CRM, and updates to contact information or activity will sync to Lonewolf automatically.

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How the Connection Works

Once connected, Real Geeks sends lead information and activity to Lonewolf.

Lead routing

  • Leads from your Real Geeks website are sent to Lonewolf

  • Leads from any third party sources already connected to your Real Geeks CRM will also sync

Contact details in Lonewolf

  • Name

  • Email

  • Phone number

Website activity in Lonewolf

  • Searches performed

  • Saved searches

  • Favorite properties

  • Messages sent through your Real Geeks website

This activity appears in Lonewolf under the Contact Activity Timeline in the Website Activity section.

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Add Existing Real Geeks Leads to Lonewolf

New leads will automatically sync once the integration is connected.

If you want your existing Real Geeks database inside Lonewolf, you can import those contacts manually.

Steps:

  1. Export your leads from your Real Geeks Leads List

  2. Download the exported file

  3. Follow Lonewolf instructions to import contacts into Lonewolf

Once imported, those contacts will appear alongside the new leads being synced from Real Geeks.

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Using Real Geeks and Lonewolf Together

You can choose whether lead assignment happens in Real Geeks or in Lonewolf.

For the best tracking experience, Lonewolf recommends managing round robin lead assignment inside Lonewolf. The Lonewolf API does not fully track lead activity if the assignment happens inside Real Geeks first.

If you prefer to assign leads in Real Geeks, follow the steps below.

Step 1 Configure Round Robin in Real Geeks

  1. Go to leads.realgeeks.com

  2. Click Settings

  3. Select Lead Assignment

  4. Under Agent Round Robins choose Property Search

  5. In the Type dropdown select Round Robin

  6. Set each participating agent to Available

  7. Repeat this process for the Property Valuation and Third Party Sources tabs

Step 2 Add Each Agent API Key in Lead Router

  1. Go to leadrouter.realgeeks.com

  2. Select the website you want to configure

  3. Each participating agent provides their Lonewolf API key to the site owner

  4. The site owner creates a new destination for each agent

Destination settings

  • API Key: Enter the agent Lonewolf API key

  • User: Select the matching Real Geeks user

  • Should leads wait to be assigned before sending: Select Yes wait for assignment

  • Active: Checked

Click Save once the destination is configured.

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Frequently Asked Questions

  • Will leads still appear in my Real Geeks CRM?
    Yes. The integration sends a copy of the lead information to Lonewolf but your leads remain inside your Real Geeks CRM.

  • Does Lonewolf show website activity from Real Geeks?
    Yes. Searches, favorites, saved searches, and messages can appear inside the Lonewolf Contact Activity Timeline under Website Activity.

  • Do existing leads sync automatically?
    No. Only new leads sync automatically after the integration is connected. Existing leads must be exported from Real Geeks and imported into Lonewolf.

  • Can I assign leads using Real Geeks round robin?
    Yes. However Lonewolf tracking works best when the round robin assignment is handled inside Lonewolf.

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