Skip to content
English
Submit a Ticket
Contact Support
  • There are no suggestions because the search field is empty.

Register Your Local Texting Number in Real Geeks (A2P 10DLC)

Registering your business to obtain a local number in your area to text leads with

Admin Only

This step must be completed by the Site Owner only. No action is required from other users.

Your Real Geeks CRM texting number is a dedicated business line that keeps all lead communication organized inside your Lead Manager.

When you text leads through the CRM, messages come from your assigned business number instead of your personal phone. Replies are automatically saved to the lead profile so you always have a complete conversation history alongside saved searches, viewed properties, and activity.

If a lead calls your CRM texting number, the call can forward directly to your personal phone when call routing is set up in your user settings.

Table of Contents

Why You Need a CRM Texting Number

All business texting sent through Real Geeks must comply with carrier regulations and A2P 10DLC registration requirements.

A2P 10DLC is the nationwide system carriers use to approve business texting on standard 10-digit phone numbers. This helps reduce spam and improves message deliverability.

Before texting can be enabled, your business must complete registration and approval.

To complete registration, you'll need the following information

  • Business name
  • Business address
  • Business type
  • EIN (Employer Identification Number)

Please Note

If you’re a sole proprietor, you can still apply by selecting “Sole Proprietor” during registration.

Back to top

How Setup Works

Approval can take up to 3 weeks. 

It's recommended to complete this process right away so you have access to texting faster

  1. Complete the registration form:
    https://realgeeksllc.typeform.com/texting-reg-us
  2. Real Geeks submits your business for carrier approval.
  3. Once approved, you can select a local CRM texting number inside the Lead Manager.

💡 Important

Make sure your business information is accurate before submitting. Incorrect information will require re-submission, which can delay approval.

💡 Important

If you manage multiple Real Geeks websites, each website requires its own registration.

Back to top

Why Local Numbers Matter

Choosing a local area code helps leads recognize and trust the number contacting them.

Your CRM texting number becomes your default business texting line for:

  • Lead follow-up
  • CRM conversations
  • Automated texts
  • Workflow communication

Every message stays logged in the lead profile so your team can stay organized and continue conversations without losing context.

Back to top

Best Practices

Use Your CRM Number Consistently

Keeping conversations inside the CRM helps ensure:

  • Messages are tracked
  • Notes stay organized
  • Follow-ups don’t get missed
  • Automations continue working properly

Position It as Your Business Line

A simple message like:

“Feel free to text or call me here. This is my business line.”

helps build trust and professionalism.

Reassure Leads

If someone asks whether it’s your “real number,” let them know it’s your dedicated business texting line and that messages come directly to you in real time.

Back to top

What to Avoid

Avoid Switching Between Numbers

Using both your personal phone and CRM number can confuse leads and create broken conversation history.

Avoid Texting Outside the CRM

Messages sent outside the CRM:

  • Are not logged in the lead profile
  • Cannot trigger automations
  • May cause missed follow-ups

Back to top

Temporary Toll-Free Numbers

While your registration is pending, Real Geeks may temporarily assign a toll-free number for texting.

During this time:

  • You can still text leads
  • Messages still appear in lead activity
  • Incoming texts to your old number still reach you
  • Replies will send from the temporary toll-free number

Back to top

Frequently Asked Questions

  • Do my agents need to register individually?
    No. Only the account owner completes registration.

  • What if I don’t have an EIN?
    Sole proprietors can still register by selecting “Sole Proprietor” on the application.

  • What happens if a lead texts my old number?
    You’ll still receive the message, but your response may come from your temporary toll-free number until registration is complete.

  • Can I use the toll-free number for all leads?
    Yes. Temporary toll-free numbers can text both new and existing leads.

  • What information is needed to register?
    You’ll need to provide your:

    • EIN (Employer Identification Number)

    • Business Name

    • Business Address

    • Business Type

  • What is an EIN?
    The EIN is a unique identifier for your business, issued by the IRS. You can find it on tax returns, bank statements, or loan applications. If you don’t have an EIN, you can apply for one through the IRS.

  • Do my agents need to register too?
    No, only the account owner needs to register.

  • I don’t have a registered business—what should I do?
    If you’re a sole proprietor, you can still register. Just select “Sole Proprietor” on the form. Registered businesses have higher text message limits, but most agents don’t reach those limits.

  • What happens if a lead texts my old local number?
    If a lead sends a message to your old number, you’ll still receive it. However, your response will be sent using your assigned toll-free number, creating a new conversation thread for the lead.

  • Will the toll-free number be used for all leads?
    Yes, it can be used to text both new and existing leads while your local number is disabled.

Back to top

Need Help?

  • Call us at 844-311-4969 (Mon–Fri, 8 AM–8 PM CST)

Back to top

Related Articles

Back to top