Trouble Accessing Your Onboarding Dashboard? Here’s How to Get Help

You should have received a personalized onboarding dashboard link in your welcome email. This dashboard is your home base for getting started with Real Geeks, including guided steps, training resources, and links specific to your account.

If you’re seeing this page instead: your dashboard link didn’t load as expected.

Before reaching out, try these quick self-service steps:

• Check your spam or junk folder for the original welcome email.
• Try opening the dashboard link in a different browser or an incognito/private window.
• Ensure you are logged into the correct Real Geeks account.

Because every onboarding dashboard is created specifically for a new agent’s account, the issue  usually means there was a temporary error or a setup step that still needs to be completed. Both causes are straightforward to resolve.

What to do next

If the steps above don't resolve the issue, contact your Onboarding Advisor directly. If you don't know who your advisor is or are unable to reach them, our support team is ready to help:

• Email: support@realgeeks.com
• Phone: 844-311-4969
• Live Chat: Available via the Help button on the Real Geeks website

Once connected, your advisor or support agent will verify your dashboard access and walk you through any remaining setup steps so you can get up and running quickly.