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How to Reset Your Password in Real Geeks

If you forgot or lost your Real Geeks password, you can reset it quickly and securely. Follow the steps below to create a new password and regain access to your account.

Need to Know

  • You must use the email address associated with your account

  • Password reset emails are sent immediately after request

  • Not Getting the reset email? Check your spam folders

Table of Contents


How to Reset Your Password

  1. Go to the Real Geeks login page and click Forgot My Password.

    realgeeks-forgot-password

  2. Enter the email address associated with your account.

  3. Check your inbox for the password reset link.

  4. Click the link in the email.

  5. Create and confirm your new password.

  6. Log in with your updated credentials.

If you don’t see the email within a few minutes, follow the troubleshooting steps below.

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What to Do If You Didn’t Receive the Reset Email

If your password reset email does not arrive, try the following steps:

  • Check Your Spam Folder: Sometimes, password reset emails can be filtered into your spam or junk folder. Make sure to check these folders in your email account.

  • Verify Your Email Address: Ensure that you are entering the correct email address associated with your account when requesting the password reset. A small typo can prevent the email from being sent to the right place.

  • Request a New Password Reset Email: If you did not receive the email after checking your spam folder and verifying your email address, try requesting a new password reset email.

  • Contact Support: If you still haven't received the reset email, contact Real Geeks Support directly. Have your account email address ready to help us verify your identity quickly.

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Frequently Asked Questions

  • How long does the password reset email take to arrive?
    It is sent immediately. Most users receive it within a few minutes.

  • Can I request multiple password reset emails?
    Yes. You can request another reset link if needed.

  • What if I no longer have access to my email address?
    Contact support so we can help verify your account and update your login details.

  • Why is the reset link not working?
    Password reset links expire after a set period of time. If your link is no longer working, return to the login page and request a new one.

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Need Help?

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