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How to Reset Your Password in Real Geeks

If you forgot or lost your password, resetting it is quick and simple. The password reset tool allows you to securely create a new password and get back into your account fast.

Need to Know

  • You must use the email address associated with your account

  • Password reset emails are sent immediately after request

  • Not Getting the reset email? Check your spam folders

Table of Contents


How to Reset Your Password

  1. On the Real Geeks Login screen, click Forgot My Password.

    realgeeks-forgot-password

  2. Enter the email address associated with your account.

  3. Check your inbox for the password reset link.

  4. Click the link in the email.

  5. Create and confirm your new password.

  6. Log in with your updated credentials.

If you don’t see the email within a few minutes, follow the troubleshooting steps below.

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What to Do If You Didn’t Receive the Reset Email

If your password reset email does not arrive, try the following steps:

  • Check Your Spam Folder: Sometimes, password reset emails can be filtered into your spam or junk folder. Make sure to check these folders in your email account.

  • Verify Your Email Address: Ensure that you are entering the correct email address associated with your account when requesting the password reset. A small typo can prevent the email from being sent to the right place.

  • Request a New Password Reset Email: If you did not receive the email after checking your spam folder and verifying your email address, try requesting a new password reset email.

  • Contact Support: If you still do not receive the password reset email after following the above steps, reach out to customer support for assistance. Provide them with your account details, including the email address you used to register.

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Frequently Asked Questions

  • How long does the password reset email take to arrive?
    It is sent immediately. Most users receive it within a few minutes.

  • Can I request multiple password reset emails?
    Yes. You can request another reset link if needed.

  • What if I no longer have access to my email address?
    Contact support so we can help verify your account and update your login details.

  • Why is the reset link not working?
    Reset links can expire. Request a new one to generate a fresh link.

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Need Help?

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