Understanding DNS Management with Real Geeks: How to Request Changes
Understand who manages your DNS settings and how to request updates
If your domain is connected to Real Geeks, you do not need to manage DNS settings on your own. This guide explains how DNS is handled and what to do if you need changes made.
Need to Know
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Real Geeks manages DNS settings for connected domains
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You do not need to log into your domain provider to make changes
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Support can add, update, or remove any DNS records for you
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DNS changes may take up to 48 hours to fully update
Table of Contents
How DNS Works with Real Geeks
When your domain is set up with Real Geeks, their team manages the DNS settings for your website.
This means you do not need to access your domain registrar (like GoDaddy or Google Domains) to make updates.
Real Geeks can handle all types of DNS records, including:
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TXT records (used for things like email verification)
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MX records (used for email setup)
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CNAME records (used to connect services)
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A records (used to point your domain to your website)
How to Request DNS Changes
If you need to update your DNS, follow these steps:
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Contact Real Geeks support
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Email support@realgeeks.com
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Call 844-311-4969 to speak with a support representative
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Provide your domain name
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Share the exact DNS record or change needed
Once submitted, the support team will make the update for you.
Important Notes
DNS changes are not always instant. While many updates happen quickly, it can take up to 48 hours for changes to fully update across the internet.
If something is not working correctly, Real Geeks support can review your DNS settings and help fix any issues.
Frequently Asked Questions
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Do I need to log into GoDaddy or my domain provider?
No, Real Geeks manages DNS for you, so you do not need to access your domain provider. -
What types of DNS records can Real Geeks update?
They can update any DNS records, including TXT, MX, and CNAME records -
How long do DNS changes take?
Changes can take up to 48 hours, but they are often much faster. -
What should I send to support for a DNS change?
Provide your domain name and the exact DNS record or instructions you were given.
Need Help?
- Call us at 844-311-4969 (Mon–Fri, 8 AM–8 PM CST)
- Email support@realgeeks.com
- View our Live Events page for free coaching and training.
- Join the Real Geeks Mastermind Group on Facebook for peer tips and best practices