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Automate Texting and Qualify Leads with Geek AI

Use Geek AI (Robin) to follow up with leads every few days using smart, behavior-based texting


Geek AI is your built-in texting assistant, named Robin in your CRM, that keeps leads engaged by following up every few days until they respond, then continuing the conversation in real time so you can focus on closing deals.

Need to Know

  • Geek AI is a texting assistant that engages leads with ongoing conversations, following up every few days and replying in real time once they respond.

  • Leads receive messages from your AI assistant, Robin

  • Follow-up timing adjusts based on lead activity and responsiveness

  • You can pause the assistant at any time to take over the conversation

Table of Contents

How Geek AI Works

Geek AI (Robin) automatically starts and maintains conversations with new leads through text message.

  • Automatic Outreach: Robin initiates conversation shortly after a new lead registers

  • Consistent Follow-Up: Geek AI sends check-in messages every few days to leads who have not responded. Once a lead replies, it shifts into real-time conversation and responds immediately to each message

  • Smart Handoff: When a lead shows strong intent, you are notified so you can step in at the right time

This creates a natural, ongoing conversation that feels timely and relevant instead of automated.

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How to Set Up Geek AI

Geek AI is available in your account but must be activated by selecting which lead sources it should apply to.

To enable Geek AI:

  1. Go to leads.realgeeks.com

  2. In the Automations menu, select Geek AI

  3. Click into the Choose Sources field

  4. Select the lead sources you want Geek AI to manage

    geek-ai-source-selection

  5. Repeat for each source

Once selected, Geek AI will automatically begin working for all new leads from those sources.

You can return to this page at any time to add or remove sources.

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Managing Conversations & Taking Over

Geek AI is designed to support your workflow—not replace you. You stay in full control of every conversation.

  • Monitor Conversations: View all AI messages directly in the lead’s activity log

  • Step In Anytime: Jump into a conversation whenever it makes sense

  • Pause the Assistant: Click Stop Assistant in the conversation to take over

    geek-ai-stop-assistant

Important:

  • Once Geek AI is stopped for a lead, it cannot be reactivated.

  • Only pause when you’re ready to fully manage the conversation

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Assistant Conversation Handoff Notifications

Geek AI includes a built-in notification system to alert you when a lead is ready for direct agent interaction.

This is called the Assistant Conversation Handoff notification.

You’ll be notified when a lead:

  • Asks specific questions

  • Requests property details

  • Signals buying or selling intent

To enable or customize notifications:

  1. Go to leads.realgeeks.com

  2. In the Settings menu, select Notifications

  3. Choose Custom

  4. Next to the Assistant Conversation Handoff, select your method of notification (email, text, or mobile app)

    assistant-convo-handoff-notification

This ensures you step in at the right moment—when the lead is most engaged.

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Why Use Geek AI

Most internet leads are not ready to transact immediately. On average, leads can take 6–24 months to convert and require multiple follow-up touches before they’re ready to move forward.

Consistent follow-up is one of the most important drivers of conversion in real estate, and missing even a few touch-points can result in lost opportunities.

Geek AI solves this by:

  • Following up every few days automatically

  • Keeping long-term leads engaged without manual effort

  • Maintaining consistent communication across your entire database

  • Ensuring no lead is forgotten or ignored

Instead of trying to manually track hundreds of conversations, Geek AI keeps your pipeline active behind the scenes.

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Pricing & Availability

Geek AI is included in most Real Geeks marketing packages.

  • Grow: Included

  • Expand: Included

  • Conquer: Included

  • Establish: Available as an add-on ($200/month)

There are no contracts, and billing is monthly.

To check your plan:

  1. Go to accounts.realgeeks.com

  2. Click Billing

  3. View your Billing Plan under the Upcoming Billing Summary

    billing-plan-identify

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Frequently Asked Questions

  • How often does Geek AI follow up with leads?
    Geek AI follows up every few days and adjusts timing based on engagement.

  • Can I take over a conversation?
    Yes, you can step in at any time and stop the assistant to take control.

  • How will I know when to take over a conversation?
    You’ll receive an “Assistant Conversation Handoff” notification via text, email, or mobile app when a lead shows strong intent so you can step in at the right time.

  • Does Geek AI send emails or chats?
    No, Geek AI is designed exclusively as an AI texting assistant and communicates with leads through SMS only.

  • Can Geek AI work with leads already in my database?
    No, Geek AI initiates conversations with new leads only and does not retroactively start conversations with existing contacts.

  • Will Geek AI text leads at night?
    Robin will not initiate new outreach between 8 PM and 8 AM local time, but will respond anytime if a lead texts first to maintain a natural conversation.

  • Does the assistant identify itself?
    Yes, the assistant introduces itself as Robin, your AI assistant.

  • Can I change the name “Robin”?
    No, the assistant name is fixed as Robin and cannot be changed.

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